Appointments, Location & Hours

Appointments and Hours

Dartmouth College Health Service is open and here for you.

Our office hours are Monday - Friday 8 a.m. to 4:30  p.m. EST.

The medical clinic is offering telephone, telehealth and in-person visits for all our enrolled students.  You can schedule a telehealth/phone visit on-line through the Health Service portal at http://healthservices.dartmouth.edu.  If you prefer an in-person visit, please CALL our appointment office at 603-646-9401.  If you reach our voicemail please LEAVE A MESSAGE  with your call back number and we promise to get right back to you.  (Make sure your voicemail is open for business)!

DCHS nursing staff is available 24/7 to provide support and facilitate care.  Please call 603-646-9400 and be sure to leave a message with your call back number as needed.  

 

Scheduling Counseling Appointments

IMPORTANT: As the COVID-19 pandemic continues, the Counseling Center remains closed to in-person appointments and walk-in's for scheduling. Please be assured we are here for you by phone or Zoom! 

To schedule an appointment, it is most always preferable and more efficient to call to speak with one of our Clinical Services Coordinators to find an appointment time that works best for your schedule (we currently do not offer online scheduling). We recognize there are some instances where calling is not possible due to phone reception, time zone differences, or lack of access to a U.S. phone. These are the options for scheduling a counseling appointment during COVID-19:

1)    Preferred Call 603-646-9442 during business hours. If you leave a message after these hours, we will return your call the next business day.

Fall, Winter, Spring terms: Monday-Friday 8:00 a.m. - 4:30 p.m.

Summer term and term breaks: Monday-Friday 8:00 a.m. - 4:00 p.m.

2)    Email counseling@dartmouth.edu to let us know you are not able to call to schedule an appointment. Please leave some time options within the Eastern Time Zone you are available for an appointment between the hours of 9 a.m. ET and 3 p.m. ET. 

NOTE: Please be aware that email is not confidential and is not checked outside of office hours/when the Counseling Center is closed, there are delays with email, and it should not be used for urgent concerns.  For the most confidential and timely communication, please call the Counseling Center during office hours:  Monday – Friday between 8 a.m. and 4:00 p.m. Eastern Time. 
 

Crisis Mental Health Services

The Counseling Center offers 24-hour crisis (emergency) mental health services for enrolled students or for those who are concerned about an enrolled student. While most counseling services are scheduled on an appointment basis, there may be crisis situations that require immediate or same-day intervention.

A crisis might involve:

  • Thoughts and/or plans to hurt yourself or someone else
  • Engaging in a behavior that is life-threatening
  • If you have been assaulted, physically or sexually
  • Concern for a friend

* During Regular Business Hours: call (603) 646-9442 and ask to speak with the counselor on-call. 

Fall, Winter, Spring terms: Monday-Friday 8:00 a.m. - 4:30 p.m.

Summer term and term breaks: Monday-Friday 8:00 a.m. - 4:00 p.m.

* After Regular Business Hours: call (603) 646-9442 and choose option #1 to be connected with an on-call provider.

If you are not able to call and you are in the US, please contact The National Suicide Prevention Lifeline Chat that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week, across the United States. 

If you are outside of the US, please find crisis phone numbers at the Suicide Prevention, Awareness, and Support website, or call a local hospital. You can also find information at the International Association for Suicide Prevention (IASP). IASP is an online resource that provided phone numbers to crisis crises centers in Africa, Asia, Europe, North America, Oceania and South America.