Make an Appointment

Scheduling Counseling Appointments

NEW - WINTER TERM 2022! The Counseling Center has piloted a program that allows students to schedule first-time Triage counseling appointments online through the Health Service Portal

Students should call the Counseling Center for assistance if:

  • They have an immediate mental health concern. The on-call counselor is available 24/7/365 by calling 603-646-9442. If after hours, choose option 1.
  • They prefer to schedule by phone.
  • They have previously been seen by a Counseling Center clinician.
  • They are having difficulty finding an appointment time online that works with their schedule.
  • They will not be in NH at the time of the Triage appointment.
  • They will not be enrolled at the time of the Triage appointment.

Counseling Center Phone Number and Hours:

Phone: 603-646-9442

Hours (fall, winter, spring terms): Monday-Friday 8:00 a.m. - 4:30 p.m.

Hours (summer term and term breaks): Monday-Friday 8:00 a.m. - 4:00 p.m.

 

Triage Appointment Process

You've taken the step to schedule a Triage appointment. Now what? Here's what you can expect:

  • The afternoon before your appointment you will receive either a secure message or email giving you instructions for completing a teletherapy consent and questionnaire through the Health Service Portal. IMPORTANT: Not completing these forms prior to your appointment time may result in having to reschedule the appointment.
  • All triage appointments are conducted by PHONE. The counselor will call you at your scheduled appointment time or shortly after as long as the consent and questionnaire are completed. Make sure you have a quiet and private space available for your appointment.
  • During the phone conversation with the counselor, you will discuss your concerns and the counselor will make recommendations for the next step. Sometimes students find the triage appointment has met their needs and no further services are necessary. However, when further services are needed, the following options may be recommended:
    • an appointment for an Intake for short-term individual counseling within the Counseling Center (Intake appointments are usually scheduled the following week to give students time to think about their therapy goals.)
    • a referral to meet with a dietician
    • a referral to other campus or community resources
    • a referral for a psychiatric medication evaluation
    • a referral to an off-campus mental health provider
    • a referral to one of our workshops or therapy groups
    • if your situation is critical, we offer same-day crisis appointments

In order to meet significant student demand and use its resources most effectively, the Counseling Center utilizes a short-term therapy model. When a student is referred for an "Intake" appointment at the Counseling Center, the counselor and student work together to determine the number and type of sessions that are needed based on the nature of the student's concerns and available resources. If longer term counseling is needed, the counselor will help a student find a referral to a therapist in the community.

Request a Specific Counselor

Students who are referred to the Counseling Center for short-term individual counseling may request a specific counselor on the basis of gender, ethnicity, sexual orientation, or professional training. This may mean a longer wait until the requested counselor becomes available.

Canceling Appointments

If you have a scheduled appointment with the Counseling Center that you need to cancel, please notify us as soon as possible, preferably 24 hours in advance. This will allow us to offer the time to another student. Appointments can be cancelled online through the Health Service portal (accessed through DartHub) or by calling the Counseling Center at 603-646-9442.

Cost

With the exception of a small ADHD testing battery fee, there are no charge for services at the Counseling Center.

Crisis Mental Health Services

The Counseling Center offers 24-hour crisis (emergency) mental health services for enrolled students or for those who are concerned about an enrolled student. While most counseling services are scheduled on an appointment basis, there may be crisis situations that require immediate or same-day intervention.

A crisis might involve:

  • Thoughts and/or plans to hurt yourself or someone else
  • Engaging in a behavior that is life-threatening
  • If you have been assaulted, physically or sexually
  • Not being able to eat, sleep, or go to class
  • Concern for a friend

* During Regular Business Hours: call (603) 646-9442 and ask to speak with the counselor on-call. 

Fall, Winter, Spring terms: Monday-Friday 8:00 a.m. - 4:30 p.m.

Summer term and term breaks: Monday-Friday 8:00 a.m. - 4:00 p.m.

* After Regular Business Hours: call (603) 646-9442 and choose option 1 to initiate on-call services.

If you are not able to call and you are in the US, please contact The National Suicide Prevention Lifeline Chat that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week, across the United States. 

If you are outside of the US, please find crisis phone numbers at the Suicide Prevention, Awareness, and Support website, or call a local hospital. You can also find information at the International Association for Suicide Prevention (IASP). IASP is an online resource that provided phone numbers to crisis crises centers in Africa, Asia, Europe, North America, Oceania and South America.