About Case Management

Case Management

Located in the Undergraduate Deans Office, Case Management supports and assists students experiencing difficulties that interfere with learning, development, and success and ensures that they are connected to appropriate resources. Case Management strives to understand campus trends, design support networks, and coordinate resource delivery to assist students in achieving academic and personal success at Dartmouth.   

Guiding Principles

Student-Centered Approach 
CM prioritizes the unique needs and experiences of each student, recognizing their individual strengths and challenges. CM responses are adapted to support students' personal and academic growth.   

Holistic Support 
CM addresses the multifaceted needs of students, considering their physical, emotional, psychological, academic, and social well-being. 

Strengths-Based Philosophy 
CM believes in the inherent resilience and capabilities of our students. By focusing on their strengths, CM empowers students to overcome challenges and build on their successes.   

Collaboration and Partnership 
CM works closely with campus partners to provide comprehensive support. By leveraging available campus resources, CM ensures that students receive the most effective and timely support.   

Confidentiality 
The information that students share with Case Management is kept private and confidential to the extent possible, in accordance with the Family Educational Rights and Privacy Act (FERPA).   

Equity and Inclusion 
CM is committed to creating an inclusive environment where all students feel safe, valued, and supported, regardless of their background or circumstances. CM services are tailored meet to the diverse and wide-ranging needs of the Dartmouth student population.   

Promotion of Self-Efficacy 
CM empowers students to take charge of their own lives and encourages the development of skills and confidence needed to navigate challenges and achieve their goals.   

Community Well-Being and Safety 
CM contributes to a safe campus environment by assessing and mitigating risks with the aim of supporting the overall well-being of the campus community.