Resolving Complaints

Dartmouth College is committed to ensuring that the programs, services, and activities of the College are accessible to, and usable by, students with disabilities. 

ADA Compliance

Dartmouth College adheres to the Americans with Disabilities Act and Section 504 of the Rehabilitation Act to ensure that otherwise qualified students with disabilities are not discriminated against on the basis of their disabilities and that they are not excluded from or denied the benefits of the Dartmouth collegiate experience.

See the college's non-discrimination policy.

Informal Resolution

If you feel you have been discriminated against because of a disability, you should take the following steps:

  • Attempt to resolve the matter informally with either the person/group alleged to have discriminated or violated a policy or procedure, the head of the department or office in which the alleged violation occurred, or both.
  • Consult the SAS Director to discuss your complaint, factors to consider, and whether you, SAS, or both should pursue informal resolution.
  • You may, within 30 days of the time you knew, or could reasonably be expected to have known, of the action(s) in question, ask the SAS Director to look into the matter, pursue resolution, and advise as appropriate.
    • If the SAS Director does not determine that discrimination or a policy/procedure violation has occurred, you may choose to continue informal resolution or proceed with a formal grievance.
    • If SAS determines that discrimination or a policy/procedure violation has occurred, SAS will pursue the matter on behalf of, or with, you. The SAS Director's determination is due within 60 days of the time at which you knew, or could reasonably be expected to have known, of the action(s) in question.
  • If you have complaints about alleged discrimination or policy/procedure violations by the SAS Director, you are encouraged to discuss the matter with the Director, but this is not required.
    • If the matter remains unresolved, either because you remain dissatisfied or because you choose not to discuss the matter with the Director, contact the Associate Dean for Student Academic Support Services, to whom SAS reports, within 30 days of the time at which you knew, or could reasonably be expected to have known, of the action(s) in question.
  • Attempts to resolve the matter informally should be completed within 60 days of the time at which you knew, or could reasonably be expected to have known, of the action(s) in question.

Formal Grievance Resolution

If you believe that attempts at informal resolution were unsuccessful and/or insufficient, and you remain dissatisfied, submit a formal grievance to the Office of Institutional Diversity and Equity (IDE).

You may also contact Brian Reed, Associate Dean for Student Academic Support Services and Dean of Undergraduate Students at (603) 646-2243.

Graduate Students

Graduate and professional students at Dartmouth College (i.e. at Arts and Sciences Graduate Programs, The Dartmouth Institute for Health Policy and Clinical Practice, Dartmouth Medical School, Thayer School of Engineering, and the Tuck School of Business) should consult the appropriate person for information about applicable complaint and grievance procedures.

Contact Us

Students who have questions or concerns about any aspect of campus accessibility, possible discrimination, campus policies or procedures, services or academic adjustments, or who believe they may have been discriminated against on the basis of disability, are encouraged to discuss the matter with the SAS Director, Ward Newmeyer at (603) 646-9900.

Students may also contact the Office of Institutional Diversity and Equity.