Remote Auxiliary Services FAQ

We wanted to respond to questions we've received from you regarding the continuity of your accommodations that are related to notetaking assistance. Most of you inquired if the services you're approved for will still be valid, and how your notetaking accommodations will look in an online setting. 

First and foremost, please share your services and consent form (SCF) with your professors as soon as courses begin and communicate/Zoom-meet with them no later than the start of week three (4/13) to finalize how your accommodations will be implemented in their courses. . If you need a copy of your SCF, please let us know by emailing our main account. 

As with on-campus courses, please notify SAS immediately if you have any questions or concerns about your accommodations or how they are being implemented in your now-online courses.

I have permission to audio-record lectures for study use. Will the Zoom courses be recorded?

Your instructor may already be pre-recording the lectures, or may be planning on recording the live lectures. If you have the permission to audio record the lectures for study use, please check with your instructors as soon as possible to find out their plans. 

Zoom does have a recording feature, but as an "attendee" to the meeting, you will need to request permission from your "meeting host", in this case your professor.

If your professor expresses concerns about lectures being recorded, we can share with you the Fair Use Agreement that you can fill out with your faculty member. Please let us know if you'd like this document.

Does Zoom have a captioning function?

 

Zoom, unfortunately, does not support automated real time captioning at this time. If you have a condition which requires captioning services for video instruction, please get in touch with us immediately. 

I am approved for peer-notetaker services. Will I still be able to receive notes from a peer-notetaker for my classes?

The short answer is yes. When you have an idea of your course format, ideally by the end of week one, if you believe you require peer-notetaking services for one or more of your courses even after checking out the supports that may be built into your course(s), please contact [email protected] for the request form.

I am approved to use a smart pen in my classes. Can I still use it?

By all means, please do, and be sure to share your SCF with that accommodation with your faculty before recording. We will be holding Zoom drop-in hours the first two weeks of the term, should you need any troubleshooting. Stay tuned for the drop-in schedule, which we will publish on our website. If the planned drop-in hours do not work for you, please email [email protected], and we will be happy to schedule a time that works for you.

I am approved for Sonocent Audio Notetaker software. Can I still use it?

Absolutely, and be sure to share your SCF with that accommodation with your faculty before recording. We will be holding one on one Zoom drop-in hours in the first two weeks of the term, should you need any troubleshooting. Stay tuned for the drop-in schedule, which we will publish on our website. If the planned drop-in hours do not work for you, please email [email protected], and we will be happy to schedule a time that works for you.

I am in a different time zone/I am not available during drop in hours at the beginning of the term. Can I schedule a one-on-one meeting with Notetaking Services?

Yes! Anytime during the term please feel free to reach out to schedule a Zoom audio only or video chat with Megan or Gigi. 


As always, please notify SAS immediately if you have any questions or concerns.