DSGHP Information

REFERRALS FROM DARTMOUTH COLLEGE HEALTH SERVICE ARE NEEDED FOR PREVENTATIVE SERVICES IN THE HANOVER NH AREA.

• Without a referral, preventative services will fall to the out-of-network level, resulting in no coverage. Please see lists of preventative care services that require this referral:
  • For adults: https://www.healthcare.gov/preventive-care-adults/
  • For women: https://www.healthcare.gov/preventive-care-women/

Preferred Pharmacy Information

• ​Preferred Pharmacy Information

Claims Administrator

Claims for services at an out-of-network provider are to be submitted to the Plan for payment within ninety (90) days after services are received and payment is requested.  In-network providers must submit a claim for payment within twelve (12) months of the date of service. 

Wellfleet (Claims Administrator) Log into your Wellfleet account or call customer service toll free at 1-833-443-5338 for the following:

• View or print ID cards and claims
• View coverage information
• Network information
• Claim forms (Medical & Prescription)
• Pharmacy Formulary
• Tax Forms (1095-B & 1099HC)
• Verification of Coverage Letter/HIPAA Letter

How to find an OAP Network Provider

To find an in-network provider and/or facility that is in the Cigna OAP network, you can do one of the following things:  

1. Link to in-network providers in the Cigna's OAP directory:

•  Cigna OAP

2. Call Customer Service to request a list of providers and/or facilities that participate in the Cigna OAP network, based on specialty and geographic area.  The toll-free Customer Service telephone number at Wellfleet for Cigna OAP is 1-833-443-5338. After following the prompts provided, you will need to give the Customer Service Representative your Policy & Group numbers.  Note: If you or your provider call the main number to Cigna, they will not be able to assist in locating a provider in-network.

We strongly encourage that once you have found a provider, you check with them to confirm that they are in the Cigna OAP network as network status can frequently change.

Basix Dental Savings Program

• Members of the DSGHP have access to the Basix Dental Savings Program, which is a network of dentists who have agreed reduce charges for dental services. Visit the Basix website to find a dentist and see the discounts they offer, all over the US.