Individual Tutoring FAQ

This page addresses possible questions by tutors or potential tutors, tutees and potential tutees, and frequent questions about specific matches.

For Tutors

What's going on with Individual Tutoring? Things look different!

In an effort to meet student demand, the Tutor Clearinghouse is delivering its academic support services in new ways.

The Tutor Clearinghouse is prioritizing Group Tutoring; groups consist of up to five students, in addition to a Group Tutor. We plan to have tutoring groups available for introductory STEM and social science classes, introductory language courses (Numbers 1 through 3), as well as some other courses that have had historically high demand. Get more information on being a Group Tutor.

Individual Tutoring is very limited and is intended for students who demonstrate a specific need for individual tutorial support. Get more information on being an Individual Tutor.

What qualifications do I need to be an Individual Tutor?

Tutors must have received at least an A- in the course previously, or equivalent AP/credit for specified courses. However, there are some exceptions to this rule! If you have any questions regarding your qualifications, please email us at:

I applied to be an Individual Tutor. Why haven't I been matched yet?

Individual Tutor requests are reviewed on a rolling basis starting Week 3 of the term. Tutors will be notified of the status of their application via email when they are matched with a tutee.

If you have not received an email from us yet, it's because we are still in the process of reviewing tutor requests and assigning tutors.

Keep in mind that tutor applications do not roll over to the next term. All tutors must reapply every term.

How often do I meet with my tutee and how much do I get paid?

The Tutor Clearinghouse allows for one hour of tutoring per week per course for any student assigned an Individual Tutor.

Individual Tutors are compensated at the following rates: $12/hour; engineering tutors $15/hour.

Tutors will track their time by using the Kronos Electronic Timecard system. Additional time exceeding the limit of one hour per week, per course, per tutee, should not be logged into Kronos and should be compensated directly by the tutee at the rates listed above.

Why can't I get into Kronos?

We add and remove tutors from Kronos every term. Once your match is made and confirmed, we will add you to Kronos.

If you have been matched and still cannot input your hours, please let us know and we will add you into the system as soon as possible.

All Kronos and employment question must be directed to

Please Note: 

Upon hiring, you cannot be compensated if you do not fill out the Telecommuting Agreement. If you have not already done so, please fill it out ASAP.

Email us at if you have any questions on this matter.

I have trouble getting in touch with my tutee or have concerns regarding my match. What should I do?

You are always welcome to email us at We also invite you to attend TC Drop-In Hours where you can speak to a Tutor Clearinghouse staff member directly.

Is there an attendance requirement for Individual Tutoring?

Yes! Students who are approved for an Individual Tutor are expected to attend their 1 hour weekly tutoring sessions.

Due to increased demand for tutoring, tutees are automatically dropped from their tutor match(es) after two unexcused absences.

An unexcused absence is defined as an absence in which the tutee did not inform their tutor at least 24 hours in advance of a tutorial session that they will not be able to attend. A student on the wait list for a tutor in that course will then immediately receive an email that a tutor is available.

The Tutor Clearinghouse asks tutees to be accountable for themselves and communicate with tutors if they need to miss a session or if they are running late. If the tutee still feels compelled to work with a tutor after being dropped from a tutor match, the tutee will be asked to re-apply and join a wait list. 

Individual Tutors are expected to record tutee absences and will receive details upon hiring with specific instructions.

Why do each of my tutees have a different job code associated with them? Do I really have to use them?

There are five primary job codes for tutors – Individual Tutors; Individual Tutors working in ENGS courses; Individual Tutors who are working with student athletes; Individual Tutors working in ENGS courses with student athletes; and Group Tutors. 

If you have more than one tutee, it is likely you have a combination of these codes to log hours through. You will have received your job codes in email(s) from the Tutor Clearinghouse; be sure to consult your email(s) for any/all information pertinent to your employment/compensation with the Tutor Clearinghouse. The Tutor Clearinghouse needs to track these parameters for differences in pay rates and to continue receiving funding for student athletes through the NCAA.

We appreciate your cooperation. Please do not hesitate to contact if you are confused about any of your job codes.

I can work with more tutees; can I get more matches?

An Individual Tutor can be matched with up to three Individual Tutees per term. If you feel that you'd like to do more tutoring, please apply to be a Group Tutor. Group Tutors may be matched with up to three Tutoring Groups.

Can I continue working with my tutee next term?

Any Individual Tutor and Tutee that wish to work together must still submit the requisite paperwork for approval and list each other's email addresses in the request and application forms. Please do not assume that you will be able to work together.

Where can I find resources to be a more prepared tutor?

Please look through the Academic Skills Center website for learning tips and strategies that you can share with your tutees.

Upon hiring, all tutors will also be invitied to access the Tutor Clearinghouse Canvas page which contains a wealth of resources. Please check your Junk folder if you have not received a Canvas invitation or email for access.

I don't think I can tutor anymore, is there a way to get taken off the list?

Tutors apply term by term so if you can no longer tutor this term, please email asap. This will allow us to rematch your tutees and remove you from the match list.

For Tutees

How can I request an Individual Tutor?

Individual Tutoring is very limited and will only be available for students who demonstrate a particular need for individual tutorial support. You may request an Individual Tutor here. Individual Tutor requests are received on a rolling basis starting October 2, 2020.

The Tutor Clearinghouse is prioritizing Group Tutoring until further notice in order to meet student demands.

Please consider joining a Tutoring Group before requesting an Individual Tutor.

Why haven't I been matched yet?

You will be notified of the status of your request via email within one week of your submission.

If your request is approved, the Tutor Clearinghouse will work to recruit a tutor and email both parties when a match has been made.

We expect tutees to contact their tutor within a week of receiving their match email. Failure to do so will forfeit the match and the tutor will be reassigned to another tutee.

Keep in mind that not all courses have tutors available and that some courses have more tutor requests than we can accommodate. 

I am a tutee, my Individual Tutor Request was approved, but I haven't been matched yet. I really need help! Where else can I find academic support?

The Tutor Clearinghouse is prioritizing Group Tutoring, with less emphasis on Individual Tutoring. We encourage anyone who is concerned about mastering course material to consider joining a Tutoring Group (if there is one available).  

Alternatively, reach out to TAs in the course, and/or attend faculty office hours!  

My Individual Tutor Request was not approved. I really need help! Where else can I find academic support?

We encourage students to check out Group Tutoring. Group Tutoring consists of five tutees and one tutor who meet weekly at a set day/time for 1.5 hour tutorial sessions.

If a Tutoring Group is not offered for your course, we recommend attending office hours with your course instructor, using the TAs, Learning Fellows, and/or Teaching Science Fellows for the course, and reaching out to peers to form study groups.

You can find a wealth of resources on our website about multiple learning skills and strategies, videos, an E-Guide for Academic Success, and information about academic coaching where you can meet with professional staff who will coach you on how to tackle your course(s).

How often can I get tutored?

Costs for Individual Tutoring are covered for up to one hour of tutoring per week, per course. For additional tutoring time beyond the one hour, students must make arrangements with and compensate their Individual Tutors directly ($12/hr for Individual Tutors or $15/hr for Individual Engineering Tutors). 

Can I request a specific Individual Tutor? 

Yes, you can simply list their FULL Dartmouth email address in the Individual Tutor Request form when prompted. Also ensure that your proposed Individual Tutor also lists your FULL Dartmouth email address in their application. We will take it from there! 

I have trouble getting in touch with my Individual Tutor, or have concerns regarding the match. What should I do?

Please contact the Tutor Clearinghouse with any of your concerns that you may have regarding the match (i.e. conflicting schedules, inappropriate match due to differences in learning or teaching styles, etc).

Typically for which academic disciplines are tutors offered? 

You can request an Individual Tutor for any course of your choosing. If your request is approved we will do our best to match you with a tutor that is available and who is qualified to tutor in that subject. Keep in mind that the Tutor Clearinghouse does not provide tutors for English or Writing classes. See next section for more information.

For "Specific Matches"

Beginning in summer term 2020, the specific match process will be changing entirely. Specific matches are available for Individual Tutor requests only, which will be granted sparingly.

A specific match can be requested by the Individual Tutor & Individual Tutee by indicating each other's Dartmouth email addresses in their request applications. From there, we will determine whether the match will be made. 

As with any peer tutoring, the Telecommuting Agreement needs to be signed or re-signed before tutors can be hired and begin the tutoring process. 


Looking for Support in an ENGL, CRWT, COLT, or WRIT course?

The Tutor Clearinghouse does not provide tutors for English & Creative Writing, Comparative Literature, or Writing courses. However, there are many other resources on campus to support you. See our Campus Resources page here.

Specifically, the Student Center for Research, Writing, and Information Technology (RWIT) is a good service to consider. RWIT is a free service dedicated to helping members of the Dartmouth community develop more effective strategies for generating and organizing their ideas, finding and evaluating research sources, and presenting and revising compositions in a variety of media. At RWIT, you can meet one-on-one with an undergraduate or graduate tutor to discuss a paper, research project, or multimedia assignment. Tutors use a facilitative, rather than directive, approach in engaging writers in an active dialogue about their work. Whether you are brainstorming, drafting, or polishing, RWIT tutors can provide feedback that will help you create final products of which you can be proud.